Applicable Product:

PeopleFluent Learning

 

Applicable Version:

All Versions

 

Summary:

Creating questions for exams can involve one or more people. For example, you can create and activate questions yourself, create questions and have subject matter experts supply the answers, or create questions with answers and have them reviewed before activation. The Question Approval Mode System Configuration setting specifies whether questions must be created via an approval-based workflow, in which its status progresses through Work in Progress, Ready for Review, Reviewed and Approved. Administrators with the Allow Question Approval Override Role General Permission in System Roles can bypass the approval workflow and approve it themselves. Only questions with an Approved or Active status can be included in exams.

When you create a question you assign it to a question pool or one of its topic or sub-topic pools. Questions in a pool share several properties, including the program or learning module sessions that qualify for automatic exemption when participants achieve a minimum score or better. Exams can also select random questions from a pool to provide a different selection of questions each time the exam is taken.

You can export questions to a comma separated values (CSV) file with the same format as that used to import questions via the Question CSV Loader. This lets you create questions for others to review or provide answers for using a spreadsheet application instead of the LMS.

The LMS supports 10 different question types. You can also include images, video, audio and web pages with questions. You cannot change a question's type after it has been created.

Questions can have attributes, which can be used to help categorize them. Question attributes are shown for all questions but they are visible only to LMS users who have been given read-only or unrestricted permission to them. Questions can also have language bundles so they can be delivered in the exam participant's preferred language.

You can view questions in the Questions page in the Manage Center and configure them in the Question Editor. The following access permissions in System Roles (Manage Features > Exam Manager Features) are needed to configure, review and approve questions:

• Exam and Question Manager
• Questions (unrestricted access)
• Exam Utilities

To create or clone questions, the Allow Question Creation General Role Permission must be enabled in System Roles > Data Access Control.

Reviewers and approvers must have the following General Role Permissions in System Roles:

• Allow Question Review (Data Access Control > General Role Permissions)
• Allow Question Approval (Data Access Control > General Role Permissions)

To view and configure questions, go to Manage Center > Learning > Questions.

 

Question Types

The LMS supports the following question types. 

You cannot import Drag-and-Drop or Hotspot questions via the Question CSV Loader. You cannot change a question's type after it has been created.

 

 

Create a Question

You create questions in the Question Editor. 

Administrators with read-only or unrestricted access to the Exam and Question Manager feature and unrestricted access to the Questions feature in System Roles (Manage Features > Exam Manager Features) can create questions.

You must click the Save icon each time you update one of the Question Editor tabs before selecting another tab.

To create a question

1. Go to Manage Center > Learning > Questions. The Exam and Question Manager page opens at the Questions tab.
2. Click + Create Question. The Question Editor opens.
3. Enter the question ID.
4. Select the question type from the drop-down list.
5. Select the question pool level to assign the question to.
6. Click Create. The Details tab opens in the Question Editor.
7. Enter the question details and click the Save icon. The other Question Editor tabs are shown.

 

Edit a Question

You can view and update question information in the following tabs in the Question Editor:

• Details
• Administration
• Preview/Approval
• Media

Administrators with read-only or unrestricted access to the Exam and Question Manager feature and unrestricted access to the Questions feature in System Roles (Manage Features > Exam Manager Features) can edit questions in the Question Editor.

 

To edit a question

1. Go to Manage Center > Learning > Questions. The Exam and Question Manager page opens at the Questions tab.
2. Filter the list of questions, if required.
3. Click the name of the question you want to edit. The Question Editor opens at the Details tab.
4. Click the tab containing the information you want to edit.
5. Update the question details.
6. Click the Save icon.
7. Repeat steps 4 to 6 for each tab you want to edit.

 

Delete a Question

You can delete only questions that are not currently selected for exams. You must also have unrestricted access permission for a question to delete it. If you created the question, you have unrestricted access by default.

Administrators with unrestricted access to the Questions feature in System Roles (Manage Features > Exam Manager Features) can delete questions.

 

To delete a question

1. Go to Manage Center > Learning > Questions. The Exam and Question Manager page opens at the Questions tab.
2. Filter the list of questions, if required.
3. Select Delete from the action menu of the question you want to delete. A confirmation dialog opens.
4. Click OK. The question is deleted.

Export Questions to CSV File

You can export questions to a comma-separated values (CSV) file from the Questions tab in the Exam and Question Manager. The export CSV file is exported with the same format used to import questions via the Question CSV Loader. This means you can export questions, edit them and then import the updated questions. For example, subject matter experts without access to the LMS can review questions and supply answers in a text editor or spreadsheet application.

You can filter the questions list to export only the questions you want to include in the CSV file.

Administrators with read-only or unrestricted access to the Exam and Question Manager feature and unrestricted access to the Questions feature in System Roles (Manage Features > Exam Manager Features) can export questions.

 

To export questions to a CSV file

1. Go to Manage Center > Learning > Questions. The Exam and Question Manager page opens at the Questions tab.
2. Filter the list of questions, if required.
3. Click Export to CSV. A file named Questions.csv is downloaded to your browser's default downloads location.