Applicable Product:

• OrgPublisher

Applicable Release:

• V21
• 11.x

Summary:

Test
 
 
  
Keywords:


Created : Creator Name
Reviewed: Reviewer Name & date reviewed

TIPS - DO NOT INCLUDE THIS SECTION IN PUBLISHED VERSION:

1. Product names should no longer be part of Title as they will be part of navigation tree.
2. Sections need to be identified for article prior to addition in ZenDesk - Ideally this would be part of what is being moved so there is no question, where article is going.
3. Below is an example of what settings an article should have (including the need to UNCHECK "Open for Comments" or check out the page "How create a knowledge base article" for detailed steps