2024 Production Maintenance Calendar (including Non-Prod and Environment Freeze dates)
This maintenance schedule will impact ALL PeopleFluent products including Affirmity and VectorVMS.
**As of November 2023, the dates provided below for Q2-Q4 2024 are tentative. We will update and confirm the dates by January 2024.
| Production Maintenance Date | Time |
|
Jan 5, 2024 |
9 PM to 2 AM ET (Sat 2 AM to 7 AM GMT) |
| Jan 26, 2024 | 9 PM to 2 AM ET (Sat 2 AM to 7 AM GMT) |
| Feb 23, 2024 | 9 PM to 2 AM ET (Sat 2 AM to 7 AM GMT) |
| Mar 22, 2024 | 9 PM to 2 AM ET (Sat 1 AM to 6 AM GMT) |
| Beginning April 1, 2024, production patches will be released to servers during normal business hours for redundant servers. Single servers will be handled during the maintenance windows. | |
| Apr 26, 2024 | 9 PM to 2 AM ET (Sat 1 AM to 6 AM GMT) |
| May 31, 2024 | 9 PM to 2 AM ET (Sat 1 AM to 6 AM GMT) |
| Jun 28, 2024 | 9 PM to 2 AM ET (Sat 1 AM to 6 AM GMT) |
| Jul 26, 2024 | 9 PM to 2 AM ET (Sat 1 AM to 6 AM GMT) |
| Aug 23, 2024 | 9 PM to 2 AM ET (Sat 1 AM to 6 AM GMT) |
| Sep 27, 2024 | 9 PM to 2 AM ET (Sat 1 AM to 6 AM GMT) |
| Oct 25, 2024 *** no Communications upgrades | 9 PM to 2 AM ET (Sat 1 AM to 6 AM GMT) |
| Nov 22, 2024 | 9 PM to 2 AM ET (Sat 2 AM to 7 AM GMT) |
| Dec 20, 2024 | 9 PM to 2 AM ET (Sat 2 AM to 7 AM GMT) |
Non-Production Maintenance:
The Non-Production maintenance schedule for 2024 will occur monthly, typically after the second Tuesday of each month (this is when OS Patches are released) from 2 PM to 7 PM ET (7 PM to 12 AM GMT) unless there is a scheduling conflict that month.
This maintenance schedule will impact all Non-Production environments and all PeopleFluent products therein including Affirmity and VectorVMS.
Non-Production consists of RDC and LUT environments.
| Non Production Maintenance Date | Time |
| Jan 12, 2024 | 2 PM to 7 PM ET (7 PM to 12 AM GMT) |
| Feb 16, 2024 | 2 PM to 7 PM ET (7 PM to 12 AM GMT) |
| Mar 15, 2024 | 2 PM to 7 PM ET (7 PM to 12 AM GMT) |
| Reminder that Q2 - Q4 dates are still tentative | |
| Apr 12, 2024 | 2 PM to 7 PM ET (6 PM to 11 PM GMT) |
| May 17, 2024 | 2 PM to 7 PM ET (6 PM to 11 PM GMT) |
| Jun 14, 2024 | 2 PM to 7 PM ET (6 PM to 11 PM GMT) |
| Jul 12, 2024 | 2 PM to 7 PM ET (6 PM to 11 PM GMT) |
| Aug 16, 2024 | 2 PM to 7 PM ET (6 PM to 11 PM GMT) |
| Sep 13, 2024 | 2 PM to 7 PM ET (6 PM to 11 PM GMT) |
| Oct 11, 2024 | 2 PM to 7 PM ET (6 PM to 11 PM GMT) |
| Nov 15, 2024 | 2 PM to 7 PM ET (7 PM to 12 AM GMT) |
| Dec 13, 2024 | 2 PM to 7 PM ET (7 PM to 12 AM GMT) |
Environment Freeze:
All freeze periods begin with a soft freeze at 5pm in the customer’s local time zone the day before the announced freeze date. A hard freeze begins when the last Hosting resource is available to support their workday (5pm) and continues until the primary Hosting resource supporting that region resumes work, no sooner than 9 AM after the last day of the freeze.
Please contact your Customer Success Manager, Consultant or Project Manager with any questions or concerns for project work around the production freeze dates.
**Note that the dates below may change slightly when holidays are published for India.
| Soft Freeze Dates | Hard Freeze Dates | Event | Environment(s) |
| Jan 01, 2024 | New Years Day - 2024 | All | |
| Jan 12, 2024 | Jan 15, 2024 | Martin Luther King Jr. Day | All |
| Feb 9, 2024 - Feb 15, 2024 | Chinese New Year | Learning | |
| Feb 19, 2024 | President’s Day (US) | All | |
| Mar 29, 2024 | Apr 01, 2024 | Good Friday and Easter Monday | All |
| Apr 4, 2024 - Apr 6, 2024 | Hong Kong Qingming Festival | Learning | |
| May 24, 2024 | May 27, 2024 | Memorial Day | All |
| Jun 19, 2024 | Juneteenth | All | |
| Jul 3, 2024, Jul 5, 2024 | Jul 04, 2024 | Independence Day | All |
| Aug 26, 2024 | August Bank Holiday UK | All | |
| Aug 30, 2024 | Sep 02, 2024 | Labor Day | All |
| Oct 14, 2024 | Thanksgiving Day Canada | All | |
| Nov 22, 2024 - Dec 2, 2024 | Freeze for VectorVMS | VectorVMS | |
| Nov 27, 2024 | Nov 28, 2024 - Nov 29, 2024 | Thanksgiving | All |
| Nov 29, 2024 - Dec 2, 2024 | Philippines Bonifacio Day | Learning | |
| Dec 02, 2024 | Last day for Production release or upgrade requests sent to PF Operations for 2024 -- Any requests after this date will not be deployed to customer sites in 2024 | All | |
| Dec 6, 2024 - Dec 9, 2024 | Philippines Feast of the Immaculate Conception of Mary | Learning | |
| Dec 19, 2024 | Dec 20, 2024 - Dec 27, 2024 | Christmas | All |
| Dec 30, 2024- Jan 2, 2025 | Jan 01, 2025 | New Years Day - 2025 | All |
| Dec 20, 2024 - Jan 2, 2025 | Freeze for VectorVMS | VectorVMS |