1. Download the new certificate from - https://www.peoplefluent.net/saml.peoplefluent.com_exp2025-07.crt. The new certificate is valid until July 24, 2025.
2. Replace the previous certificate with the new certificate in the Encryption configuration area.

• If you perform signature verification of our iPaaS SSO AuthN requests, add the new certificate to the Signature Verification configuration area which means you will have both the old and the new certificate in this area until the old certificate expires.
• If your PeopleFluent Relying Party is already configured to update automatically based on the PeopleFluent metadata, please verify that the new certificate was updated in the Relying Party configuration. If you do not know how to access PeopleFluent metadata, please contact our Support Team.

Currently both the old AND new certificates will work and there will be no disruption of service. However, after September 11, 2024, only the new certificate will work. Once you have completed the steps above, no further action will be needed on your part.  You may choose to remove the old signing certificate after September 12, 2024. We hope that this advance notice will help with the scheduling of these configuration changes.  

PeopleFluent requests customers coordinate with their internal technical staff and take preemptive measures to ensure there is no disruption in accessing PeopleFluent products after September 11, 2024.  We also request you test and make the changes first in the V1/UAT/TEST environment before making the changes in production. If you need assistance in testing or verification of the correct certificate is in use, please contact our Support Team.

Please share this information with other system users as needed.  If you have any questions or concerns regarding this matter, please contact our Support Team.