Applicable Product:

• OrgPublisher

Applicable Release:

• V21 and later

Summary:

This article demonstrates how to allow other end-users besides chart admins to view log files.

The Admin and Charting web app logs capture event details that can be useful when troubleshooting issues. The amount of detail captured for each event is based on the Log Level settings in the OrgPublisher Configuration Utility.

There are four levels of log entries:

 1. Debug: Captures events that provide the most detail of an operation and is typically only used specifically when performing troubleshooting as it may affect performance.
2. Information: Captures events that describe the successful operation of an application, driver, or service.
3. Warning: Captures events that are not necessarily significant, but may indicate a possible future problem.
4. Error: Captures events that indicate a significant problem such as loss of data or loss of functionality.

Users with the appropriate permissions can allow users to view the Admin and Charting web app logs.

To allow users to view logs:

1. Go to Home > Settings > Roles. The Roles page appears.

2. Click the name of the role. The Role page appears.

3. In General, if not enabled, select View Logs to enable the permission for the role selected.

4. Click Save to save and close, or click Apply to save your changes and continue editing role options.

Once, the user's role has the proper access to view logs

To access the Log Viewer page:

1. Go to Home > Web Apps 

2. Either click Admin Log or click View Log to the right of one of the web apps.
   
Keywords: Chart Logs, Web App Logs, Admin Log.View Logs

Created: Larryl Shaw