Applicable Product:
Peoplefluent Learning
Applicable Version:
All Versions
Keywords:
user csv, user data loader, user data validation
Summary:
Use the information below to help you resolved errors when importing user data.
To import user data via the User Data Loader, your user role must have unrestricted access to
the User Data Loader feature in System Roles (Manage Features > User Manager Features).
To import user data and review previous imports, go to Manage Center > Users > User Data
Loader.
Table 1
| Error | Corrective Action |
| Invalid User ID format | Ensure that all User IDs do not exceed the maximum length of 85 characters, that there are no spaces, and that only valid alphanumeric characters are used. |
| Adding users to other organizations is not allowed | Log in as System Administrator to import the data or disable the Enforce Partitioning by Level 1 Organizations system configuration setting. |
| Assigning users to an inaccessible organization is not allowed | Log in and import with a system role that has Role with Highest Organization Level Visible higher than or equal to the organization level that users are being moved to in the file. |
| Updating users from an inaccessible organization is not allowed | Log in and import with a system role that has Role with Highest Organization Level Visible higher than or equal to the organization level of the users being updated. |
| Creating organizations in an inaccessible area is not allowed | Log in and import with a system role that has Role with Highest Organization Level Visible higher than or equal to the organization level that is being created via the upload. |
| Deleting users from an inaccessible organization is not allowed | Log in and import with a system role that has Role with Highest Organization Level Visible higher than or equal to the organization level of the users being deleted. |
| Multiple assignments found for User ID: 'X', please specify an Assignment ID | Identify X's assignment ID that should be used and insert it in the appropriate column with the required format. |
| More than one special character | Remove this value to allow the rest of the row to be processed. Configure the property manually in the LMS. |
| Additional Role Column Format Incorrect | Check the values in the AdditionalRoles, AssignRoles, and UnassignRoles columns are in the required format. |
| FAILED. The importer (User ID "{user ID}") does not have permissions to add the User Role ID "{role ID}" | Ensure the user account importing the new Role ID has a system role with unrestricted access to the Role Permissions feature. |