Enable Auto Enroll Logs

Applicable Product:

  • PeopleFluent Learning

Applicable Release:

  • V25

Summary:

Here’s one method to investigate Auto Enroll issues. It helps you determine whether a user is auto-enrolled in a module and explains why they might not be.

To investigate auto-enroll issues : 
  • Enable AutoEnroll Tracing (Manage> System> Debugging and Tracing option)
  • Turn on Online/ Login Auto-Enroll: Initiate New Check at Every Log-In 

  • Switch to the user account to log in. Then wait a couple of minutes for the auto-enroll process to take effect (it can take up to 30 minutes if the system is busy, but usually it happens almost instantly).

Auto-Enroll Logs :

Manage> Learning> Auto-Enroll Log

1. Enter username

2. Enter LearningID

3. Shows successful or reason why user was not auto-enrolled.

 

 

Was this article helpful?

0 out of 0 found this helpful