Applicable Product:

Peoplefluent Learning

Applicable Version:

All Versions


Overview

HAR files may contain sensitive data, including authentication tokens, session IDs, and user details. This article explains how to review, sanitize, and safely share HAR files while still enabling effective LMS troubleshooting.

What Sensitive Data May Appear in HAR Files

• Authorization headers

• Session cookies

• Usernames or IDs

• API tokens

• LMS endpoints and parameters

How to Review a HAR File

1. Open the HAR file in:

   • Browser DevTools

   • HAR Viewer (e.g., Chrome HAR viewer)

2. Inspect:

   • Failed requests (4xx/5xx)

   • Long-running requests

   • Repeated or looping calls

How to Sanitize HAR Files

Before sharing:

• Remove or mask:

  • Cookies

  • Authorization headers

  • Personal identifiers

• Use HAR sanitization tools if available

• Avoid sharing raw HAR files publicly

Common Findings in LMS HAR Analysis

• Backend latency causing slow UI

• API failures impacting dashboards

• Network timeouts during course launches

• Large payloads affecting performance

Summary

• HAR files are powerful but sensitive

• Always review and sanitize before sharing

• Proper handling balances security and troubleshooting effectiveness