Why isn't my Successor box background colour showing?

Applicable Product:

  • OrgPublisher

Applicable Release:

  • V21


Summary:
 

Scenario:  In the box editor, I've changed the box background for the Successor position type to blue:

However, when I view the chart, the successors have a white background (both Susanand Edward are successor candidates for Russell):

 

Resolution:
In order to have your Successor's box background colour be different, you have to add a background area object and use it as the background colour.  Here's how:

  1. In the box editor's "Available Box Items" under the Person Section, click the "+" sign for the "Background Area" object:

     
  2. You should now see the object in the box editor:

     
  3. Move the object so that it is behind the "Name" field, and then resize it so it looks like this:

     
  4. Next, change the colour of the object by using the colour picker or entering a hex value - in this example, I've chosen a light blue:

    Note that that adding the background object introduced extra spacing.
     
  5. To remove that space, drag up on the bottom sizing handle for the Person Section:

     
  6. Click the "Apply" button and re-publish the chart and you should see the formatting change:


     

    Keywords: box editor, successor, background object


    Created : Alvin Ee
    Reviewed: 20 February 2026

Was this article helpful?

0 out of 0 found this helpful