Dear PeopleFluent, Reflektive and Watershed Customers and Partners,

On Friday, March 27, 2026, PeopleFluent will perform our monthly system maintenance to our PRODUCTION and TEST/UAT systems. This monthly maintenance is essential and cannot be skipped or paused, as it includes security patches, infrastructure updates, and server restarts.

Services Impacted:
 

• All PeopleFluent Products
• PRODUCTION and TEST/UAT

Start of Maintenance Window:
Friday, March 27, 2026 at 9:00 PM EDT / Saturday, March 28, 2026 at 1:00 AM GMT

End of Maintenance Window:
Saturday, March 28, 2026 at 2:00 AM EDT / Saturday, March 28, 2026 at 6:00 AM GMT

What to expect?:

• Users attempting to log into any products will be greeted by maintenance pages explaining the system is currently unavailable.
• Any outbound export/report scheduled during this time will be canceled.
• SFTP sites may experience connectivity issues. We recommend either holding the delivery of data files during the maintenance or resending them once the maintenance completes.
• Watershed customers’ LRS pipes pushing to Watershed should be paused during the maintenance window.

Please share this information with other system users as needed. For the list of scheduled dates of future maintenance windows, please visit the Help Center for the 2026 Maintenance Schedule. Support will send a follow-up notification only if the window is extended.  Your team can restart system activities at the end of the maintenance window. If you have any questions or concerns regarding this matter, please contact our support team.

Sincerely,